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The COVID-19 Coronavirus health crisis is presenting unprecedented challenges that are being felt worldwide and deep in the heart of our communities. At Combined Insurance, we have taken steps to protect our employees and their families while working to maintain solid levels of support and service for our customers
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Alli Walsh, Social Media Strategist
We are pleased to announce that we just launched a new Combined Insurance Latino Facebook page! Spanish speaking or not, we hope all of you will stop by and like our page and comment on and share our posts. While our Latino page will be similar to our Corporate Facebook page, most of our posts will be in Spanish, and we will be focusing more on Latino culture and events around the nation.
Vice President & Managing Director, US Latino Market, Dennis Ontenada, is dedicated to serving our Spanish speaking customers and employees: “We are constantly growing our Spanish-speaking market in Illinois, Florida, Texas and California and adding bilingual agents and corporate support staff. We recently launched a new website available in Spanish and English. Having a Facebook page dedicated to our Spanish-speaking customers will help support our efforts to build brand awareness and to reach a broader audience.”
Our Spanish speaking customers can choose if they want to be serviced in Spanish or English. From meeting with bilingual agents to calling our policyholder support center, to receiving forms in the mail and visiting our website-and now our Facebook page!-all can be done in either Spanish or English.
It is our hope that our Latino Facebook page will not only help build our brand in the Latino community, but that it will also help us recruit more agents. Many of our bilingual agents share that they’re grateful for their careers at Combined Insurance because it allows them to actively serve their close-knit communities by offering them supplemental insurance products and educating them on the value these products provide when the unexpected happens.
When asked if Combined Insurance is a good fit for bilingual agents, long-time agent Chico Dennis commented, “As a Latino, I have found this to be a great fit for me, and I believe it could be a great fit for other Latinos in my community. We love the opportunity to connect with and help other Latinos in our communities. Combined makes it easy by offering materials and training in both Spanish and English. Combined is an opportunity for those seeking a better future.”
Read more about Chico’s experience at Combined Insurance.
We love having an active social media presence because it puts us in close contact with you-our customers. We actively monitor all of our social media pages, and we love hearing from you. Rest assured that if you have a comment or concern, you can reach us on our social pages and we will always respond and make every effort to help, if necessary.
If you have specific questions about a claim or your policy it’s best to visit our Policyholder Support pages or call 1-800-225-4500.
Like what you see on our social media pages? Want to see different content? Let us know on our Facebook wall-we look forward to hearing from you in English or Spanish!
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Combined Insurance Company of America (Chicago, IL Illinois) is a leading provider of individual supplemental accident, disability, health, and life insurance products and a Chubb company. With a tradition of nearly 100 years of success, we have an A+ rating by the Better Business Bureau and are one of Ward’s Top 50® Performing Life-Health Insurance Companies. Combined Insurance is also the number one Military Friendly® Employer in the over $1B revenue category for 2019 by VIQTORY. This is the company’s eighth consecutive year on the top 10 list and fifth consecutive year in the top 5—Combined Insurance was previously named the number one Military Friendly® Employer in the nation for 2015 and 2016. In New York, products are underwritten by Combined Life Insurance Company of New York (Latham, NY).
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